| _________________________________________________ Voice Technology Solutions | Custom IVR Consulting | (631) 289-5678 |
Voice
Technology
Solutions
Technology
Solutions
Services
Voice Technology offers a wide variety of services that revolve
around all aspects of IVR technology. Areas of expertise
include:
around all aspects of IVR technology. Areas of expertise
include:
- Custom IVR design and review for both Speech and
traditional Touch Tone applications - Application development on Intervoice ISoft and VXML
platforms - Application development on Syntellect's Legacy platform
- Application development on Periphonics platform
- Application conversion expertise for Intervoice Isoft to
VXML platforms.
- Integration to MQSeries, SNA, TCP/IP, and X.25
communication networks - Integration to Web Services
- Integration to standard SQL databases such as Oralce
- Integration to CTI through Genesys, direct AT&T ASAI
interfaces, and others. - Integration to existing Web Services
- Custom mainframe and PC application development
including:
- Desktop CTI integration
- Protocol and message conversion applications
- Call Statistic capture and analysis
- Standard and custom system, network, telephony,
and database monitoring
- 24 / 7 support and maintenance
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